Dispatch, 28th October 2022

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Dispatch, 28th October 2022

How smashing would it be if money followed you wherever you went?

Here's some anecdotal evidence of the money pulling power of email newsletter

We've been working with a new client, and they sent out a newsletter a couple of days ago with remarkable results. (Disclaimer: We're too new on the scene with this client to have had any input at all in the newsletter yet, so what follows is nothing to do with us.)

They'd been averaging X sales per day through their online shop (even though the client gave us their blessing, we think it would be too easy for some people to figure out who they are, so we don't want to give exact figures). After the newsletter went out, sales immediately increased four-fold, adding up to revenue totalling a digit with lots of zeros behind it. (Not enough zeros for a football team, but you would be able to field most of a basketball team.)

If you've got an online shop, but don't have a newsletter, does this give you pause for thought?


Get More Sign-ups

Another tip for you if you have an online shop.

One of the most effective ways we've found for increasing sign ups is to place a subscription option at checkout.

Here's an example:


Irresistible Content by Others

Perhaps you've seen this already? It's mind blowing and is a fine example of originality. Original content is hard to come up with, but when you do, the results can be spectacular.


Types of Photography for Your Newsletter

[1] The straightforward product shot

This kind of picture is mainly about enlightening the reader.

Content should enlighten (“X exists”), educate (“This is what X does”), empower (“This is how you use X effectively”), encourage ("Buy X"), or entertain (“Look at these muppets making a complete mess of everything when they use X incorrectly”). So a picture like this could be used to enlighten the reader: we sell this product.

Key thing: if the product is relatively expensive (but totally worth it, this sloe gin by Ballyvolane House Spirits Company Limited is heavenly*), the photography needs to reflect that. Even if it’s just a simple picture like this one. So it needs to be crisp and clean, almost like a formal portrait.

[2] Eye candy

Sometimes an item in your newsletter just needs an attractive picture. The words provide the education, enlightenment, encouragement, empowerment or entertainment—and the picture is there as supporting eye candy.

Also, people like to see pretty pictures, so they tick the entertainment box in their own right.

[3] Enticement

Here's an example of a product shot that is designed to make you want to do something. In this instance, the photograph says, "Eat this pizza." At least, I hope it does. It may also put the suggestion in your head to take yourself to where this pizza is sold, order one, and then eat it. Either way, you're eating pizza. Unless you're lactose intolerant. Then don't eat pizza. You won't like it.

TIP: daylight on an overcast day, by a large window is often enough to give you an attractive photograph.

[4] Several at once

This photograph is intended to do several things:

1. Educate 1: we make this oyster dish. (It's divine.)
2. Educate 2: we sell it in our tapas bar. (Doesn't it look nice & cosy?)
3. Encourage: You should come here to eat this divine dish in our nice & cosy tapas bar. (Seriously, what are waiting for?)

*We’ve done work with Ballyvolane House Spirits Company Limited. We love them and their gin to bits. Roger took the picture. (He took all of these pictures.)


Life Beyond the Inbox

Your newsletters have a shelf life after they've flown the coop. They may only live in your subscribers' inboxes for a few days, possibly even unopened before they are deleted, but they have other uses outside the inbox.

Here are four ways in which you can squeeze more out of your newsletters:

1. Turn your newsletter into a blog post. Here's our last dispatch on the Show and Tell blog: Dispatch, 30th September, 2022. This is a simple way to add SEO juice to your site.

2. Create social media posts from snippets of your blog. (In fact, our newsletter starts life as individual posts. We curate the best each month into this dispatch.

3. Did you know that most, if not all, newsletter servicess create a web-based version of each issue of your newsletter? Mailchimp* adds a sign up link, as well as a link to previous issues. It also generates a QR code that you can use to promote individual issues

4. You can curate your best posts into a downloadable e-book or PDF, or a printed book even. You can offer this in turn as a free incentive for people to subscribe to your newsletter.

* While this is a useful feature provided by Mailchimp, don't take this as an endorsement.

Your next step...

May we ask a favour? If you know anyone you think would enjoy reading this newsletter, would you forward it on to them? Thank you ever so much.

Also, if you have any feedback, we'd love to hear it. This is your direct line to us: hello@showandtell.ie.

Until next month.

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Dispatch, 30th September 2022

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Dispatch, 30th September 2022

It's appropriate, in the month of Halloween, to start this issue of the dispatch by mentioning a scary development.

Adverts in newsletters, served by an ad-tech company that is given access to the reader's data to tailor their advertising experience inside the newsletter, possibly even in realtime.

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Dispatch, 29th July 2022

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Dispatch, 29th July 2022

Isn't diversity awful?

That's not us speaking, by the way. It's Mailchimp's AI. It doesn't like diversity one bit. It wants us all to do things the same way. Write the same as its algorithm says we should.

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Dispatch, 26th May 2022

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Dispatch, 26th May 2022

Psst! Is someone else talking to your customers? (Hint: yes, they are.)

A couple of weeks ago, Roger asked in a LinkedIn post what people who have a newsletter want to achieve with it. The post was viewed 310 times. Five fabulous people left a response. Maybe the other 305 didn't have a newsletter.

Anyway, here are the results:

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Three Times Newsletters KO’d Social Media Platforms

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Three Times Newsletters KO’d Social Media Platforms

You can’t trust anything written here. Every single word was written by someone who makes money from creating newsletters for businesses. He should not be trusted.

Newsletters are brilliant! Much better than social media (Boo!) Here are three times newsletters KO’d social media.

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Dispatch, 29th April 2022

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Dispatch, 29th April 2022

Who controls your audience?

One of the most empowering things about having an email newsletter is the ability to keep your audience independent of a social media platform. Your email list is always available to you.

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Dispatch, 1st April 2022

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Dispatch, 1st April 2022

Marketing departments have ruined everything.

Building an email list used to be easy, especially if you didn't ask anyone whether they wanted to be included. They got your emails, no backsies. There was some attrition, of course, and it upset a lot of people, but the collateral damage was considered justifiable by marketing executives. Besides, they weren't doing anything illegal, so regulators weren't too fussed.

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Dispatch, 25th February 2022

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Dispatch, 25th February 2022

Roger here. Writing this intro from the heart.

I wasn't sure whether to send our dispatch today (its scheduled release day). I'm a little shaken at the moment. Maybe you are too. And I doubted it was the right time to send out a monthly round up of lighthearted newsletter insight. In the face of cataclysmic events, Show & Tell's work seems very small indeed.

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The Big Switch

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The Big Switch

Why we decided to dedicate ourselves to making the most appetising newsletters we can for you, so you have a direct and independent connection to your audience.

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Dispatch, 22nd May 2020

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Dispatch, 22nd May 2020

Businesses today are genuine. They are guided by authenticity. They reek of honesty.

Isn't it awful?

This issue of our dispatch celebrates lies, deception and falseness.

We have adopted these as our new values.

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Dispatch, 15th May 2020

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Dispatch, 15th May 2020

Bad news.

Our dispatch readership is getting smaller.

What could be causing it?

Perhaps the problem is we have too many subscribers?

If your audience isn't listening, you're addressing a crowd that's too big. There are people in it who shouldn't be. (Maybe you shouldn't be reading this even?)

It's a liberating thought.

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Dispatch, 1st May 2020

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Dispatch, 1st May 2020

We've been worrying about some questions this week.

When we speak to our audience, do we:

  • use familiar words and numbers they love?

  • reveal or conceal?

  • talk about things they want to know?

Do you worry about the same things?

We made this entire issue of the dispatch in search of answers.

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Dispatch, 27th April 2020

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Dispatch, 27th April 2020

Our work has been a load of cobblers lately.

You know how the cobbler's children go unshod? We've been cobblers like that in recent weeks. So wrapped up in helping others with their increased need for online communication that we've barely been able to tend to our own.

We're seeing a yearning for two things above all:

  1. Effective and purpose-rich (information) gatherings online

  2. (More) online sales

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Dispatch, 9th March 2020

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Dispatch, 9th March 2020

It's good to talk about this virus and how it's affecting you (and everyone). It's not good to celebrate the virus.

The Coronavirus (COVID-19) is now every day, and matters to us all.

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Dispatch, 2nd March 2020

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Dispatch, 2nd March 2020

Are you new to our dispatch? You are very welcome.

Are you a returning friend? You are always welcome as well.

Here is insight for first timers (it is available to repeat visitors too):

Once upon a time, we decided we wanted to give you useful information, every week, delivered in a format that surprised and delighted you. We swore we'd deliver our best work. We promised that we would trip up your eyes and ears, and this dispatch would cling to you after you closed it and lived happily ever after.

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